Who we are
We are the right blend of banker, trainer, and customer service agent.
We are NOT a staff augmentation firm, all of our resources are full time, fully trained professionals.
At our heart we are people. We understand that change is hard -- both for you and your customers. However, we excel at change. We excel at helping your customers' deal with change. We know that many of your customers are used to a different platform and need hand holding on their way to realizing the benefits of your offering. We make that transition as seamless and easy as possible.
About us
Our average conversion specialist has over 15 years experience in financial services. They understand the business and more importantly understand the issue involved with converting from one platform to another.
We don't do a million things. All we do is assist financial institutions, their customers, and their partners in shifting from one system or process to another. That's our specialty.
We understand systems. More importantly, we understand digital banking systems. Our resources are fully trained on the leading online-banking industry platforms.
Our approach
Don’t expect a temp, consultant or contract resource to support the digital banking conversion of your most important business clients. We know that an effective conversion requires a skillful team that both understands your business but also the potential impact to your customers.
BancOn uses only full time, fully trained banking professionals with superior, up-to-date digital banking platform domain knowledge, top notch, continuously honed customer services skills supported by world class banking call center technology. Our approach is turnkey and minimizes resource attrition while maintaining the highest standards, every conversion.
The BancOn team often consists of the following personnel: